We collect information you provide directly to us, information collected automatically when you use our services, and information from third parties.

Information You Provide

• Account registration details (name, email address, password)
• Billing and shipping addresses
• Payment information (processed securely by our payment provider; we do not store full card details)
• Communications you send us, including customer support enquiries
• Product reviews, ratings, and other user-generated content

Information Collected Automatically

• Log data: IP address, browser type, pages visited, time and date of visits
• Device information: device type, operating system, unique device identifiers
• Cookies and similar tracking technologies (see our Cookie Policy for details)
• Purchase and browsing history on our platform

• To process and fulfil your orders, including sending order confirmations and shipping notifications
• To manage your account and provide customer support
• To personalise your shopping experience and recommend relevant products
• To send you marketing communications, where you have opted in to receive them
• To detect and prevent fraud, abuse, and security incidents
• To comply with legal obligations and enforce our terms of service
• To improve our website, products, and services through analytics

We do not sell your personal information. We share your information only in the following circumstances:

• Service providers: With trusted third-party vendors who assist us in operating our website, processing payments, fulfilling orders, and providing customer support. These parties are contractually bound to protect your information.
• Legal requirements: When required by law, court order, or other government authority.
• Business transfers: In connection with a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.
• With your consent: For any other purpose with your explicit consent.

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Account information is retained for the lifetime of your account plus 3 years thereafter. Transaction records are retained for 7 years to meet financial record-keeping obligations.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Portability: Request a portable copy of your data in a machine-readable format.
• Opt-out: Unsubscribe from marketing communications at any time via the link in any marketing email.

To exercise any of these rights, contact us at privacy@eshopping-demo.com.

We implement industry-standard security measures including SSL encryption, secure payment processing, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting a prominent notice on our website or by sending an email to the address associated with your account. Your continued use of our services after the effective date of a revised policy constitutes your acceptance of the changes.

If you have questions or concerns about this Privacy Policy or our data practices, please contact our Privacy Team at privacy@eshopping-demo.com or write to us at: eShopping Demo Store, Attn: Privacy Team, Suite 400, 250 Commerce Drive, Austin, TX 78701, United States.